Keeping it safe
Here at Fluid Defense Systems, we're committed to ensuring that all your personal information we collect is kept private and protected. Reliability Brand has taken definitive measures and uses best of class technoliges to secure its websites and protect your personal information. For example, we use Verisign to encrypt your information as it is transferred over the internet, and Hacker Safe conducts daily audits of our system to ensure its integrity.
Staying in touch
We'd love to hear from you. You can get in touch by visiting the "Contact Us" section, by clicking here.
For enquiries directly relating to the www.fluiddefense.com website, you can email webadmin@fluiddefense.com. Alternatively, you can write or fax us at the following address:

Fluid Defense
2001 Greenfield Rd.
Montgomery,IL 60538
USA

Ph: +1 (630) 820-8930
Fax: +1 (630) 820-8940
Getting to know you
We collect personal details, such as your email address, name, and other information when you register with our site, make a purchase or contact for other matters.
Why we're interested
There are lots of reasons why we want to get to know you. Obviously we will need your details to validate a purchase and deliver on an order, sometimes to make sure you're eligible for our competitions. Of course if you're a winner, then we need to be able to get in touch with you to tell you the good news! Occasionally we'll carry out some research on our database of people who have registered with us. We'll use this for internal purposes only. The main reason is to help us make sure that www.fluiddefense.com provides you with everything that you - our audience - is looking for. We don't collect or keep your personal data unless it is strictly necessary for the above purposes. We don't keep it for longer than is necessary, either.
Keeping you in the loop
We may wish to contact you from time to time with details of special offers, promotions, competitions, and information about our products and services.
Your secret's safe with us!
Your personal information will not be transferred to parties outside the Reliability Brands Group without your consent, except:  
  • to validate credit card details
  • to ship orders
  • as required by law
  • if you're a prize winner (we need to get your prize to you!)
  • if you've requested specific information
We may use your personal data in order to analyse our customer base, and statistical information may be shared with third parties and other Fluid Defense Group companies - but we'll keep it anonymous. We will never rent or sell our customer lists to any other organisation or individual. Customer lists may be used to process customer information and research customer's needs and preferences. You should be aware that if our website contains links to other websites then these sites may have different privacy and security policies. We don't have any control over them, and take no responsibility for information given to non-Fluid Defense Brands sites.
Safe and sure
Our website has security installed to ensure that any personal data entered onto the site is protected against loss, misuse or alteration. However, due to the nature of the Internet, we can't guarantee the protection of your personal information and we can't be responsible for any outcomes resulting from a breach of security when the website is used. We're confident in our security, and it is always a top priority to ensure we do not get any problems
Cookies
We use "cookies" to store and collect information regarding your usage of the website. These types of cookies aren't the chocolate chip kind, they're small pieces of information stored by the browser on your computer's hard drive. They send information stored on them back to our web server when you access our website. These cookies do not contain any personally identifying information, but they do enable us to put in place personal settings and load your personal preferences. This makes it a better experience for you.
Keeping an eye on us!
You can request, at any time, access to the personal information we hold about you. You can write to us at the above address requesting access to your personal information. You are entitled to be told by us, as the data controller, whether we or someone else on your behalf is processing your personal information; what personal information we hold; details of the purposes for the processing; and details of any third party to whom your personal information has been disclosed.
In the future
This policy may change, and if it does, any changes will be identified on the website. That way you'll always be fully aware of what information is collected, how it's used and under which circumstances it may be made available.
Talk to us
If you have any queries, comments or complaints regarding this privacy policy, just get in touch!


Fluid Defense Systems. 150G Kendall Point Drive, Oswego IL 60543.

Ph: (630) 820 8930 Fax: (630) 820 8940
E-mail : webmail@fluiddefense.com